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Products & Solutions VCRM Contact us for a personalized tour of the software system that efficiently keeps you connected with your most important customers. Whether they are constituents, clients, donors or members, their information will be right at your fingertips with VCRM, our Customer Relationship Management system. VCRM was originally designed and developed for YMCA of Orange, a non-profit organization that services Anaheim Hills, El Modeno, Orange, Olive, Santiago Canyon and Villa Park. As a customized system, VCRM can be easily modified to meet the needs of your organization. Some of the features of the system include: Customer profile / contact information management. Participation / Enrollment in various program sessions. Attendance and payment transactions tracking. Automated invoicing and Auto billing option. Additional foundational information such as Attributes, Relationship Types, Program Types, Program Period Types, Transaction Types and Payment Types. Various reports, including accounts receivable, mailing and program statements, sign in sheets and membership. Excel Open option, which provides access to all system database tables, enabling users to create their own custom Excel reports. Security module that allows management to control users' access via customizable security roles. In today's fast-paced market, a CRM system is a much needed business tool. Find out how our software system can help improve your customer service. Contact our Sales Department for more information.